Killeen Police Department lobby will be open every day from 9 a.m. to 4 p.m. Masks will be required while in the building. Citizens are urged to use phone, email and web options to obtain non-emergency services. Non-essential services such as fingerprinting and background checks remain unavailable.
In case of emergency, dial 9-1-1. For non-emergency calls, dial 254-501-8800.
The Killeen Police Department is a 336-member organization, with 258 members allotted sworn strength. We are responsible for all police functions in Killeen, Texas, a city of 143,613 population, covering approximately 55.235 square miles.
The Killeen Police Department’s mission is to foster a partnership with the community to combat crime and improve citizens’ quality of life.
The Killeen Police Department's vision is to provide effective and efficient police services to our citizens, in the most professional and courteous manner possible by tailoring our manifold operations to meet the needs and expectations of our community.
- We will maintain the highest level of integrity
- We will engage in open honest communication
- We will treat all persons with compassion, respect and dignity
- We will be self critical and accountable for our commitments and results
- We will always seek to provide the highest quality of service
- We will preserve and safeguard individual rights and liberties
Reporting a Crime
There are a number of ways to report a crime. If you have a life or death emergency, please call 911. If you wish to report any other type of crime you may call 254-501-8800. You may be able to file the report by phone. In some cases you may need to come to the police station or have an officer dispatched to your location.
It is very important to report a crime as soon as possible. This will improve the odds of solving your case. To make filing the report faster, please have all pertinent information regarding the crime available when you call. This will make it easier to assist you.
Reporting Suspicious Activities
The Killeen Police Department welcomes and encourages citizen involvement. To make your neighborhoods a safe and pleasant place to live we need your help. If you have reason to believe that someone is involved in criminal activity please contact us. You may contact the Police Department at 254-501-8800.
To notify Killeen Police about suspicious activity, please email the Killeen Police Intelligence Unit.
Auto Theft Reporting
Please download and use the Unauthorized Use of Motor Vehicle Pamphlet (PDF) for any incident where your vehicle was taken or kept without your permission by a person that had prior authority to drive the vehicle. These persons include circumstances such as rental cars, friends, dating relationships or other circumstances that the person had or presumed to have had permission to drive the vehicle.
When to Call 911
If you need immediate police response to a problem, or the problem is in progress, please contact the Police Department by telephone. For issues that are not life and death please call 254-501-8800.
The Killeen Police Department is proud to hold advanced accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). CALEA is an international accrediting body that assesses an agency’s ability to meet or exceed professionally recognized criteria for excellence in police management and service delivery. The department was initially assessed in December 2009.
If you need immediate police response to a problem, or the problem is in progress, please contact the Police Department by telephone. For emergencies please call 911. For issues that are not a matter of life and death please call 254-501-8800.
- Districts and district lieutenant assignments.
- Criminal Investigation Division Commander handles issues regarding the investigations of persons, property, juvenile, burglaries, warrants, narcotics and prostitution. Email the Criminal Investigation Division.
- Internal Affairs Unit handles issues regarding complaint allegations involving police department employees. Email the Internal Affairs Unit.
- Patrol Division Commander handles issues regarding uniformed patrol officers, communications office, the city jail and the Tactical Response Unit.
- Public Affairs Unit handles issues regarding public affairs and media relations. Email the Public Affairs Unit.
- Staff Services Division Commander handles issues regarding employment, evidence processing, records and training. Email the Staff Services Division.
- Open records requests, background investigations or general information requests, Email the Records Unit.