A winter weather emergency began in Killeen February 11, 2021, and Mayor Jose Segarra issued a local disaster declaration for a winter weather emergency February 15, 2021. The City of Killeen activated its Emergency Management Plan.

Disaster Assistance

Residents of Killeen and Bell County may be eligible for FEMA disaster assistance. Individual Assistance may be approved for damages related directly to the severe weather that began February 11, 2021. Go to for details and to apply today.

Disaster Reporting

The State of Texas is calling on Texans to report the damage they sustained related to the winter weather disaster that began February 11, 2021. Results will assist officials in assessing damages and provide opportunities for individual and city federal aid. An online survey is available now in English and in Spanish. Please go to to complete the survey as soon as possible.

Latest Information

Updated as situation continues
  • The boil water order issued for all properties in Killeen February 17 has been lifted effective February 24 at 10 p.m. Normal usage may resume immediately.
  • No current water restrictions.
  • Call in private property leaks to 254-501-6320 or email
  • Utility payment questions? Email or call 254-501-7800.
  • Road damage has occurred due to severe weather. Use caution when driving. Damage assessment underway.
  • City offices open.
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    Normal water usage may resume immediately. Read on...
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