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October 19, 2021 9:24 PM

Boil Water Notice Issued for all City of Killeen Customers

Water samples indicate chlorine residuals below guidelines

A boil water notice is issued effective beginning Oct. 19, 2021 at 5:30p.m. for all City of Killeen water customers.

Due to quarterly water samples taken from six sites indicating chlorine residuals below TCEQ guidelines, effective immediately the City of Killeen is issuing a citywide boil water notice. The City is working with the TCEQ and City’s water provider to resolve this issue as soon as possible.

A BOIL WATER NOTICE is issued for all City of Killeen properties effective Oct. 19 at 5:30p.m. Residents should boil all water prior to consumption until water sampling results confirm that no contamination occurred. Public notice will be issued through the City of Killeen website KilleenTexas.gov, by news release and the Boil Water Notice Hotline at (254) 501-6515 when the notice is lifted.

TCEQ Required Notice:
Due to conditions caused by water system maintenance and repair, the Texas Commission on Environmental Quality (TCEQ) has required the City of Killeen, PWS 0140006, to notify all customers in the above listed area to boil their water prior to consumption (e.g. washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all affected customers should follow these directions.
Affected individuals were notified in person or with a notice hung on the door. A press release was issued and local news agencies were notified prior to the repair.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and for making ice should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source. When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes. Once the boil water notice is no longer in effect, the public water system officials will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
For updates on this order, call 254-501-6515. If you have questions regarding this matter, you may contact the Water and Sewer Services official at 254-501-6319.

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