KILLEEN, Texas (Feb. 15, 2026) – The City of Killeen has successfully completed its scheduled utility billing payment system upgrade as CentralSquare technologies finalized the migration of its payment platform to a new cloud-based environment. All online utility billing services such as Click2gov, phone and automated payment services have been fully restored.
The scheduled migration, which began Feb. 14, transitioned CentralSquare payment services to a secure cloud-based environment hosted by Amazon Web Services. The upgrade enhances cybersecurity protections, strengthens system reliability, and improves overall service performance for customers.
Residents and customers can now resume normal payment activities through all available payment platforms. The City of Killeen appreciates the community’s patience and understanding during the temporary service interruption as these improvements were implemented.
For more information on Utility Billing or services, visit killeentexas.gov.
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About the City of Killeen
Founded in 1882, the City of Killeen combines a charming hometown feel with vibrant cultural experiences influenced by its military heritage and diverse community. With over 160,000 residents, the city is committed to providing municipal services and facilities that meet the essential health, safety, and welfare needs of its residents while also enhancing the overall quality of life. Discover what makes Killeen special at killeentexas.gov.