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The original item was published from 5/6/2022 8:08:03 AM to 5/20/2023 12:00:10 AM.

News Flash

City News

Posted on: May 5, 2022

[ARCHIVED] City of Killeen launches new citizen reporting tool

app on website news release

‘Killeen Connect’ app will be powered by SeeClickFix to improve quality of life, encourage civic participation

KILLEEN, Texas (May 6, 2022) – The City of Killeen has partnered with SeeClickFix to announce a new platformed called “Killeen Connect,” that will allow citizens to report quality-of-life issues and request services.

 

With free SeeClickFix mobile app and web tools, Killeen citizens will now be able to provide City of Killeen staff with photos, specific descriptions and more— valuable information needed to get the job done efficiently. In addition, the platform provides City of Killeen officials with a centralized issue management system to manage issues from creation to resolution, engaging citizens throughout the process.

 

“The City of Killeen wants to make sure citizens feel connected and empowered to help clean up their community, so that’s the reason behind this app,” Mayor Debbie Nash-King said. “We also see it as a great tool to gather ideas, recommendations and suggestions that community members have for their city.”

 

This partnership not only allows citizens to report problems, but also to view, comment on and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests— not just the ones they report.

 

The mobile app is available for download on Android and Apple devices. In addition to the mobile apps, citizens can send reports to the City of Killeen’s website at www.KilleenTexas.gov/Connect.

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