Killeen residents can use Killeen Connect (SeeClickFix) to submit service requests using their mobile devices and computers. The reports will be sent directly to the appropriate department(s) for follow-up and users will receive real-time updates on the City’s progress addressing the request.
Please be advised that this request service is for non-emergency service issues only. If you're experiencing an emergency, please dial 911.
Report an issue
Choose a service request category from the drop-down menu that matches your request
Drag the map marker to the location of your issue, or type in the exact address
Click confirm location
Add photo if available, or click no photo
Enter a description and answer the related questions
Click confirm details
With free SeeClickFix mobile app and web tools, Killeen citizens will now be able to provide City of Killeen staff with photos, specific descriptions and more— valuable information needed to get the job done efficiently. In addition, the platform provides City of Killeen officials with a centralized issue management system to manage issues from creation to resolution, engaging citizens throughout the process.